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Please visit https://kingcounty.gov/depts/health.aspx for the latest COVID-19 information. 

Category utilities   Show all

• New Support for Puget Sound Energy Customers Affected by COVID-19 in Sammamish

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  A Message from Puget Sound Energy (PSE):

  HELPING RESIDENTIAL CUSTOMERS:

  As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region. Need financial assistance and support for your energy bill? We know some customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • We will not be disconnecting customers for non-payment during this time.
  • We received approval from the Washington Utilities and Transportation Commission for a waiver that allows PSE to waive late fees.
  • We will work with our customers on options such as payment plans<https://www.pse.com/account-and-billing/Payment-Assistance/payment-arrangement> and choosing a new bill due date<https://www.pse.com/account-and-billing/My-Account/Preference-Center/billing>.
  • We have multiple bill payment assistance programs<https://www.pse.com/pages/bill-and-weatherization-assistance> available to income-qualified customers.
  • In order to help our community partners, the PSE Foundation, which is a nonprofit entity operating independently of PSE but helps communities PSE serves, has donated $250,000 to support relief efforts in the community through the Seattle Foundation as well as donating to foodbanks to cover emergency preparations.
  • https://www.pse.com/pages/help-during-the-pandemic

  
  

  HELPING SMALL BUSINESS CUSTOMERS

  We know some of our business customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • We will not be disconnecting customers for non-payment during this time.
  • We will work with our customers on options such as payment plans<https://www.pse.com/account-and-billing/Payment-Assistance/payment-arrangement> and choosing a new bill due date<https://www.pse.com/account-and-billing/My-Account/Preference-Center/billing>.
  • https://www.pse.com/pages/help-for-your-small-medium-business

• Waste Pickup Update from Republic Services

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  An important update from Republic Services, the trash, recycling, and yard waste service within the City of Sammamish:

  "With the onset of COVID–19 and the health concerns that are taking place in our communities, we want to keep you updated as to what we are doing at Republic Services.

  We are still running all of our collection routes at this time. We do have some concerns with loose materials around the carts and containers. That being said, for all those involved, we are implementing some temporary guidelines to protect our customers, our drivers and our communities. Effective Tuesday, March 24:

  Residential:

  Due to health concerns for the Public and our Drivers, until further notice we will only collect trash that is stored in Republic Carts or personal owned cans. Extra trash must be bagged or stored in an additional cart or can.

  If you have extra Recycle or Yard waste, it must be in an cart or can. We will not pick up any loose/bundled/bagged material outside a cart or can.

  In addition, we are suspending all bulky waste collections until further notice.

  Commercial:

  Due to health concerns for the Public and our Drivers, until further notice we will only pick up trash that is in your container unless it is bagged. Anything outside the container that is not bagged will not be collected.

  If you have recycle, our drivers will only pick up recycle that is stored inside your container. We will not pick up anything outside your container."